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07/28/2008
I took my vehicle into this shop on July 1st for a overheating problem and asked to have it back by the weekend. They ended up having to replace the intake gasket and thermostat and charged me for 6 hours of labor. I was fine with that until i received a last minute call saying that the gasket didn't take the first time and they had to keep it over the weekend to put a new one on all over again. i was quoted $550 including taxes and when i went to pick it up they tried to charge me $30 more than quoted. Now 3 weeks later it's overheating again and i cannot even drive it half a block! It is now stuck in shepherdsville and I'm expected to pay the towing fees because the problem obviously wasn't fixed!
This is the worst experience I've had with an automotive shop!
Details
Phone: (502) 266-5178
Address: 9905 Taylorsville Rd, Louisville, KY 40299
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